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Turnaround Times

Below are the guidelines for the turnaround times for printing/copying requests submitted to the Duplication Services Centre. It would be helpful if you could plan as much in advance as possible.

Guidelines for Standard Print Jobs
Size of Job
Completion Time
501-5,000 pages
1 business day from time received
5,001-10,000 pages
2 business days from time received
10,000+ pages
3 business days from time received
Guidelines for Rush Print Jobs
 Less than 500 pages
RUSH jobs: 3 business days from time received
Guidelines for Complicated Print Jobs
 Complicated jobs, such as:
  • When multiple files are sent with different printing requirements (different colour paper for different files, mix paper types), or
  • when colour pages/tabs need to be inserted, or
  • when special finishing is required, etc.
3 business days from time received

Guidelines for Copyright Clearance
Printed Course Package
6 to 8 weeks
 Ivey Course Outline Package
 1 to 2 work days
 Posting on Connect
 4 to 6 weeks
 Miscellaneous Posted Copyright
 2 to 8 weeks
 Miscellaneous Posted Cases
1 to 2 work days